ServiceNow
Bidirectional CMDB sync that keeps devices, locations, and org structure aligned between the NetBox Labs platform and ServiceNow automatically.
Bidirectional Sync
NetBox or ServiceNow as source of record, configurable per object type.
Seven Object Types
Devices, locations, manufacturers, and tenants synced with built-in duplicate prevention.
ServiceNow Store Certified
Install directly from your instance. No professional services needed.
Adapts to Your CMDB Schema
Map to any CI class, including custom ones, without restructuring your CMDB.
Zero-Code Setup in Minutes
A guided configuration wizard in the ServiceNow UI walks you through tenant mapping, CI class assignment, and sync direction for each object type. No scripting, no professional services engagement.
Arzhel Youni
Staff Site Reliability Engineer at Wikimedia
"NetBox is the place to manage data and keep it up to date, not another source. For Wikimedia, this prevents data from going stale and becoming untrustworthy.”
Network Infrastructure, Actionable in ITSM
Real-Time Updates
Webhook-driven sync pushes changes as they happen. No waiting for batch jobs.
Duplicate Prevention
Built-in matching logic ensures clean CMDB records. No phantom CIs.
Multi-Tenant Ready
Configure tenant mapping through the UI for multi-BU and MSP structures.
Cloud and On-Prem
sWorks with the NetBox Labs platform via MID Server.
