Security and Compliance

Security isn't just a feature–it's a fundamental part of everything we do

Security Features

At NetBox Labs, security isn’t just a feature; it’s a fundamental part of everything we do. Our commitment to security is reflected in every aspect of our operations. From how we host and manage our infrastructure, to the NetBox Cloud application through to compliance, security is at the forefront of our decision-making process.

Take a quick look at how we do it in the following sections.

NetBox Labs Platform

  • NetBox Cloud is securely hosted within Amazon Web Services (AWS) infrastructure, featuring single-tenant architecture. 
  • Our Professional and Enterprise plans provide dedicated infrastructure tailored for optimal availability, performance, and scalability. 
  • You can choose to have your service hosted in either the United States or Europe, and our Enterprise plans offer the flexibility of custom AWS regions. 
  • Additionally, for Enterprise plans, we provide options for cloud connectivity and cross-region failover to ensure robust and resilient network operations.

NetBox Cloud Application

IP Allow Lists

Easily secure access to your NetBox Cloud instance by adding IPv4 and IPv6 addresses and ranges to an IP Allow List.

This will control which source IPs your instance will accept connections from for both the Web UI and the API.

Automated Backups

Enjoy peace of mind knowing that your NetBox Cloud database is backed up once per hour and backups are retained for 180 days. Backups are stored in a separate cloud storage provider, in the same region.  

You can also easily create backups on demand, and download backups for archiving and testing purposes, all via the NetBox Labs Console

Two-Factor Authentication

Two-Factor authentication for the NetBox Labs Console enhances security even further by adding an extra layer of protection beyond just a password, making it significantly more challenging for unauthorised users gain access. You can enable it with a couple of clicks.

Single Sign-On (SSO)

NetBox Cloud comes with common SSO integrations (Azure, Okta, Google) as standard across all plans. Additional SSO integrations are available in our Professional and Enterprise plans.

See our documentation for step-by-step guides on how to configure SSO.  


Our SOC 2 Report demonstrates that we are meeting the security commitments we have made to our customers. 

We’re dedicated to ensuring that your experience with NetBox Cloud is not only efficient but also secure. Our SOC 2 Report is just one of the many ways we demonstrate our commitment to maintaining the highest security standards.

Feel free to contact us if you have any questions or require additional information about our security practices.

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