FAQ & Troubleshooting

Common Issues

1. Authentication Errors:

   ❌ CCC_HOST environment variable must be set.
   ❌ CCC_USER and CCC_PWD must be provided in policy config.

   Solution: Verify your .env file contains all required variables.

2. Connection Errors:

   Failed to authenticate with Cisco Catalyst Center

   Solution: Check your Catalyst Center credentials and network connectivity.

3. Diode Connection Errors:

   ❌ Missing Diode connection details in .env

   Solution: Verify your Diode client ID and secret are correct.

4. Permission Errors:

   Permission denied when accessing /opt/orb/

   Solution: Ensure the current directory has proper read permissions.